The speaker is Bruno Rodrigues, founder of Avacare, a software company designed “with the mission of developing intelligent solutions that can transform the healthcare sector, making it more efficient and accessible.” DentalPro reached out to this “young” entrepreneur to “unveil” a bit more about this AI-based business, which guarantees “instant answers not only for scheduling, rescheduling, and canceling appointments but also for any questions related to health and the ongoing treatment process.”
Avacare develops AI software that automates all interactions with patients, ensuring instant responses not only for scheduling, rescheduling, and canceling appointments but also for any questions related to health and the ongoing treatment process. Bruno Rodrigues points out that the company is currently focused on the field of dentistry, “where they identified a significant opportunity to relieve the burden on receptionists through an advanced digital assistant. Our system is designed to handle most repetitive customer support tasks, from booking to confirming appointments. This allows receptionists to focus on tasks that require a human touch, such as welcoming patients into clinics in a calm and serene manner.”
The CEO of the company reveals that they are already in the preparation and testing phase to implement the solution in various clinics. Additionally, they are working “on integrating with one of the most renowned management software in Portugal for dental clinics, which will allow for perfect synergy between the Avacare digital assistant and the management tools already used by health professionals.”
He concludes: “This stage is just the beginning of a broader vision. At Avacare, we are committed to bringing artificial intelligence into everyday life, making interactions in the healthcare sector more efficient and humanized. Our goal is to create a future where technology and human care walk hand in hand, providing a superior service experience for all patients. We are extremely excited about the upcoming phases of development and the possibilities that AI offers. We believe that, with continuous innovation and a focus on patient well-being, we can significantly transform the way healthcare services are delivered, making them more accessible, efficient, and humane.”
Bruno Rodrigues believes that Avacare is not just a software company, but rather “a vision of the future of healthcare, where artificial intelligence and human compassion come together to create a positive impact on people’s lives.”
Learn more in DentalPro 179.
